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🔧 PrinSoft Field Service Zimbabwe

Mobile Workforce & Service Management for Zimbabwe

Job Dispatch • Mobile App • GPS Tracking • SLA Management • Parts Inventory • Service Contracts • Customer Portal • ZIMRA Fiscal

💰 Get Pricing 🔧 Try Field Service Demo 🎯 Book Demo

🔧 Service Workflow

  • ✅ Service request received
  • ✅ Job created & prioritised
  • ✅ Technician dispatched
  • ✅ Travel & arrival tracked
  • ✅ Work performed & logged
  • ✅ Parts consumed
  • ✅ Customer signature
  • ✅ Invoice & close

✨ Core Capabilities

📋 Work Orders

Job creation from calls, emails, portal. Priority levels. Recurring jobs for preventive maintenance. Checklists per job type. Photo/video attachment.

📍 Smart Dispatch

Skill-based technician assignment. Proximity routing. Workload balancing. Drag-and-drop scheduling board. Emergency job insertion. Team dispatch for complex jobs.

📱 Mobile App

Technician mobile interface. Job details, checklists, parts lookup. Time logging (travel, work). Photo capture. Customer signature. Offline mode for rural areas.

📦 Parts & Inventory

Van stock per technician. Parts consumption on jobs. Auto-replenishment. Warehouse transfers. Barcode scanning. Return-to-stock workflow.

📄 Service Contracts

SLA definitions with response/resolution times. Contract-based pricing. Warranty tracking. Preventive maintenance schedules. Auto-renewal reminders.

📍 GPS Tracking

Real-time technician location. Travel time recording. Route history. Geofence alerts. Mileage calculation for billing or reimbursement.

👥 Customer Portal

Online service requests. Job status tracking. Technician ETA. Service history. Invoice viewing. Equipment register per customer.

🧾 ZIMRA Fiscal

Fiscal receipts on service invoices. Real-time FDMS submission. ZIMRA virtual fiscalisation included.

💳 iPOS Payments

Mobile iPOS for on-site card payments. Visa, Mastercard, ZimSwitch. Collect payment at job completion.

🏭 Industries We Serve

Field service management for any industry with mobile workforce.

  • HVAC & Refrigeration — Installation, maintenance, emergency repairs
  • Electrical — Wiring, solar installation, generator maintenance
  • Plumbing — Installations, borehole maintenance, water treatment
  • IT Services — Network setup, hardware repair, software support
  • Security Systems — CCTV, alarm, access control installation and maintenance
  • Pest Control — Scheduled treatments, emergency callouts, compliance certificates
📊 Key Performance Indicators
First-Time Fix Rate — Percentage of jobs resolved on first visit
Response Time — Average time from request to technician arrival
SLA Compliance — Percentage of jobs within contracted SLA
Technician Utilisation — Productive hours vs available hours
Revenue per Job — Average revenue, cost, and margin per work order

💰 Get Your Quote

Pick your business size, fine-tune, download a formal quote

Step 1 — Choose Your Size

🏠
Small

1 location, small team

3 users • 1 branch
🏢
Medium

2 locations, growing team

8 users • 2 branches
🏗️
Large

Multi-branch operation

15 users • 4 branches
🌍
Enterprise

National / large-scale

30 users • 8 branches

Step 2 — Fine-Tune

⚙️ Field Service
× $50/user
1102550
$500/extra
151020
$40/user on-site
0102550
📊 Your Price
Field Service base: $0
Users (3 × $50):$150
Extra branches (0):$0
Training (3 users):$120
TOTAL: $0
📅 Annual Renewal (Year 2+): $0/year
  • Odoo annual licence
  • ZIMRA virtual fiscalisation
  • Cloud hosting + online support
🎯 Book Demo Instead